Workday Change & Communications Lead

Key Responsibilities

Change Management

• Lead change management activities for Workday implementations, upgrades, and rollouts across HR, Finance, Payroll, and other Workday modules

• Develop and execute integrated change strategies aligned to the overall Workday programme plan

• Conduct change impact assessments and stakeholder analyses

• Identify adoption risks and define mitigation actions

• Support business readiness, cutover, and go-live activities

Communications

• Create and deliver a clear, engaging communications strategy for Workday programmes

• Develop communications materials including announcements, newsletters, FAQs, intranet content, leadership briefings, and go-live messaging

• Ensure communications are timely, consistent, and tailored to different stakeholder groups

• Act as a trusted advisor to programme leaders on messaging and change approach

Stakeholder Engagement

• Partner closely with HR, Finance, IT, Programme Managers, and Workday functional leads

• Engage senior leaders and sponsors to ensure visible and active change sponsorship

• Coordinate with external implementation partners where required

Training & Adoption Support

• Collaborate with training leads to align change and learning strategies

• Support the development of role-based training and user support materials

• Help establish post-go-live adoption measurement and feedback mechanisms

Governance & Reporting

• Track change and communications progress against plan

• Report on adoption, readiness, and engagement metrics

• Ensure alignment with organisational change frameworks and best practices

Skills & Experience

Essential

• Proven experience leading change management and communications for Workday implementations

• Strong understanding of Workday modules (e.g. HCM, Finance, Payroll, Recruiting, Learning)

• Demonstrated experience applying change management methodologies (e.g. Prosci, ADKAR, or equivalent)

• Excellent written and verbal communication skills

• Strong stakeholder management and influencing skills

Desirable

• Experience working in large-scale, complex transformation programmes

• Background in HR, Finance, or enterprise systems transformation

• Change or communications certification (e.g. Prosci, APMG, CIPD)

Personal Attributes

• Structured, proactive, and delivery-focused

• Comfortable working in fast-paced, ambiguous environments

• Able to translate technical change into clear, people-focused messaging

• Collaborative and resilient